An overwhelmed Technical Support team, answering the same questions over and over.
Field technicians forced to choose between wasting time or making mistakes.
And standard AI solutions that often fail to meet industrial reliability standards.
This is what the National Technical Support team at DEF was facing.
In this webinar, discover why they chose Ask for the moon to tackle these challenges, and how they now share technical and product expertise while maintaining full control.
Benoit Belinguier, an expert from the National Technical Support team at DEF, and Clément Dietschy, CEO and co-founder of Ask for the moon, discuss:
- How to deploy specialized AI assistants to share technical expertise
- How to maintain the highest level of reliability by keeping experts at the heart of the process
- The benefits observed by DEF's technical support experts
All illustrated with a live demonstration of the platform!
